I have tried for two consecutive days to log into the game. The system continuously tells me unable to reach server. I'm having to internet issues, as I can access other online sites, including stream videos.
We have already responded to your ticket; please ensure that you have the exact username and level, or the buddy code of the account in question, so that we can locate it for you and assist you further in regaining access to it.
0 Votes
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Mikeatmorriselecposted
over 2 years ago
User name morris had about 8 million chips 23 to 25 rating lots of badges can't get that account back
0 Votes
Eric Tposted
almost 3 years ago
Admin
Please let us know if you updated the game to the most recent version and if the problem started after this.
To fix this, we suggest uninstalling the game, restarting your device, and reinstalling the game from the store. Users who have followed these instructions have successfully fixed similar problems. If the issue still occurs after reinstalling the game, please let us know along with the model and OS version of your current device. We look forward to helping you further. Thank you.
0 Votes
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Richard Avensposted
almost 3 years ago
I have updated and still have the same problem. This is my second day trying to get in to play.
0 Votes
Eric Tposted
over 4 years ago
Admin
Apologies for the inconvenience caused and for the delayed response,
Please update the game to the latest version from the store, recent update.
If you are facing any issues, please write to us at dev@dtcpoker.mobi with your buddy code, we'll assist you.
I have tried for two consecutive days to log into the game. The system continuously tells me unable to reach server. I'm having to internet issues, as I can access other online sites, including stream videos.
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Eric T posted over 2 years ago Admin
We have already responded to your ticket; please ensure that you have the exact username and level, or the buddy code of the account in question, so that we can locate it for you and assist you further in regaining access to it.
0 Votes
Mikeatmorriselec posted over 2 years ago
0 Votes
Eric T posted almost 3 years ago Admin
Please let us know if you updated the game to the most recent version and if the problem started after this.
To fix this, we suggest uninstalling the game, restarting your device, and reinstalling the game from the store. Users who have followed these instructions have successfully fixed similar problems. If the issue still occurs after reinstalling the game, please let us know along with the model and OS version of your current device. We look forward to helping you further. Thank you.
0 Votes
Richard Avens posted almost 3 years ago
I have updated and still have the same problem. This is my second day trying to get in to play.
0 Votes
Eric T posted over 4 years ago Admin
Apologies for the inconvenience caused and for the delayed response,
Please update the game to the latest version from the store, recent update.
If you are facing any issues, please write to us at dev@dtcpoker.mobi with your buddy code, we'll assist you.
0 Votes
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